British Casinos

Marketing contact permissions include: If you are not satisfied with their decision, it should be raised with the Floor Manager, again, preferably at the time. How we Use Personal Information We use your personal information to enable us to efficiently run our business and to contact you about products and services that may be of interest such as events and promotions. Photo ID Proof of address 1. The prize wheel promotional period will begin Access to prize offers through the gaming tables and electronic gaming hot seats promotions - see prize offer terms and conditions.

Privacy Policy

Receive Aspers World Voyager birthday offer. Aspers World Gold Card Gold cardholders will be eligible for the following benefits: Receive Aspers World Gold birthday offer. Discounted food and non-alcoholic beverage menu options — terms and conditions apply. VIP cardholders will be eligible for the following benefits: Complimentary food and non-alcoholic beverage menu options — terms and conditions apply.

Invitations to exclusive VIP events and tailored experiences. Complimentary entry into VIP gaming tournaments. How to Use Your Card Once you have received your Aspers World card, simply insert the card into your gaming machine whilst you are playing or hand to your table games dealer and this will enable you to access instant prize rewards, receive details of all the latest offers, access to promotions and exclusive invites to special events.

Collect Freeplay Xtra Freeplay Xtra will automatically accrue every time you use your card and game on slots, electronic roulette or card games at any Aspers casino. Invited VIP and Gold cardholders will be entitled to one annual birthday offer in the month of their birthday subject to opting in for one or more marketing contact permissions using the Aspers World application form.

Marketing contact permissions include: Aspers accepts no responsibility for delays by the postal services or for any other circumstances outside of our control. Any disputes must be raised immediately with a member of the Management team. The birthday offer must be redeemed by the named recipient. Gold cardholders are entitled to two starters, two mains, two sides and two desserts. Drinks are not included. VIP cardholders are entitled to four starters, four mains, four sides and four desserts.

Included drinks being those within the Aspers World offering. Invited Members must redeem their restaurant birthday offer between and including the first and last calendar day of their birthday month. Birthday offers are only valid in the casino restaurant for Sunday to Thursday only — please see casino restaurant opening hours available online.

Birthday offers not available for redemption on Fridays or Saturdays. Any customer who is barred or excluded from the premises under any circumstance will not be allowed to take up the birthday offer. Aspers World cardholders will be entitled to a maximum of one birthday prize wheel token in the calendar month of their birthday subject to opting in for one or more marketing contact permissions using the Aspers World application form.

Invited Members need to collect their birthday prize wheel token from the Loyalty Club desk. Invited Members can collect their birthday prize wheel token from Invited Members have until Prize Wheel terms and conditions apply.

Valid for use on a straight up roulette bet only. One voucher to be played per spin only. Can only be redeemed with a valid Aspers World card. Valid on date of issue only. There is no cash alternative for this offer. Vouchers are not for resale. Any defaced or photocopied prize voucher or similar will not be accepted.

Any customer who is barred or excluded from the premises under any circumstance will not be allowed to take up the free bet offer. Welcome Back Two Free Beverages Valid for one use on select alcoholic and non-alcoholic beverage options which are: Maximum one beverage per voucher.

Can only be redeemed at Aspers bars, and cannot be used with valet or table service. Complimentary offers of alcohol are subject to responsible service of alcohol guidelines. Any customer who is barred or excluded from the premises under any circumstance will not be allowed to take up the complimentary drink offer. The prize wheel promotional period will begin The prize wheel token can only be played once and can only be played on the Super Wheel gaming table. Players must place their prize wheel token inside the promotion bets box on the Super Wheel table layout.

No prize tokens will be accepted once the Super Wheel has been spun. Prize wheel tokens placed whilst the Super Wheel is in motion will be deemed void.

The potential prize on offer will be based on where the wheel comes to rest. All prizes on offer are clearly displayed at the Super Wheel gaming table and at the Loyalty Club desk.

If the wheel clapper lands in between two segments, the previous segment to pass the clapper will be the final result. Prizes cannot be exchanged for the cash equivalent or for an alternative prize in any circumstances. The prize wheel token and any winning Aspers food and beverage prize vouchers are not redeemable for cash. No change will be given on Aspers food and beverage vouchers. Prize tokens and Aspers food and beverage vouchers cannot be resold.

Food and beverage prize vouchers: Responsible service of alcohol applies. Any customer who is barred or excluded from the premises under any circumstance will not be allowed to claim a prize through the prize wheel. Prize redemption cut-off dates are clearly printed on winning prize vouchers. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.

Aspers Group Limited cannot accept responsibility for any damage, loss, injury or disappointment suffered as a result of accepting any prize. The prize wheel token can only be played once. Players must present their prize wheel token to a member of staff at the prize wheel.

All prizes on offer are clearly displayed at the Loyalty Club desk. Prize redemption cut-off dates are clearly printed on winning prize vouchers - see back of prize voucher for further details. Aspers Northampton Limited cannot accept responsibility for any damage, loss, injury or disappointment suffered as a result of accepting any prize.

Responsible Gambling The Aspers Group is committed to conducting its business with integrity and to adopting respectable and ethical standards, acting across its business interests with due care and diligence. Damian Aspinall Chairman Managing your gambling We all take risks, and gambling is a style of risk taking that can be exciting and fun. Do you have a gambling problem? The following questions have been devised for gamblers to ask themselves Have you put at risk important or significant relationships, educational studies, a job or your career because of gambling?

Do you chase losses by continuing or quickly returning to gamble when on a losing streak? When you win do you have a strong desire to return and win more? Have you lied, stolen or borrowed to get money for gambling? Are you reluctant to spend gambling money on anything else? Do you ever gamble for longer than you had planned? Do you ever use gambling to escape worry trouble, disappointment or frustration? Do you feel depressed or suicidal because of your gambling?

Are you in debt because of your gambling? Speak to someone about this. Strategies for help - Talk about it Be honest, firstly with yourself and then with others. Talk about it with someone you trust; your family, a friend, a counsellor or call the GamCare Helpline. Talk to your casino General Manager, they do understand. Their experience in the industry gives them an awareness of the issues involved.

There are a number of options that the casino can implement to help you get the gambling dependency under control.

The Manager will explain the scheme to you and the minimum 6- month period of exclusion. Consider setting financial limits by limiting the amount of money that can be withdrawn at the cash desk. Regularly take a reality break; get up and walk away from the gaming activity. Most of all take responsibility for yourself. Speak to GamCare Freephone or online or through face-to-face counselling.

Practical Steps Stop all gambling while breaking the habit. Look for patterns in your behaviour. Use a calendar and mark each day you do not gamble, so you can see the progress you are making. Ask someone you trust to handle your money for an agreed amount of time e. Reward yourself after a period free from gambling by spending some of the money you have saved on yourself? Remember take one day at a time. Overall be optimistic, you can overcome a gambling dependency.

Some gamblers find it impossible to go back to gambling without losing control, whilst others at a later stage are able to return to controlled gambling. Privacy Policy Introduction Aspers UK Holdings Ltd the Group is dedicated to protecting your personal information and informing you about how we use it. Data We Collect from You In order to run our business and to provide you with information about products or services that may be of interest to you, We may collect "personal information" i.

How we Use Personal Information We use your personal information to enable us to efficiently run our business and to contact you about products and services that may be of interest such as events and promotions. Information Retention How long are we going to inform the customer we will keep their information We do under normal circumstances and if you have not requested otherwise, retain your Personal Information for a minimum of 2 years.

Photo ID Proof of address 1. The Processing is no longer necessary in relation to purpose You withdraw consent You object to processing and there are no legitimate overriding grounds for ongoing processing The Processing is unlawful Your Personal data has to be erased to comply with legal obligation We may refuse a request if: Data Subjects have the right to appeal any decision made to the Information Commissioners Office.

You have the Rights in relation to automated decision making and profiling. You have the right not to be subject to a decision based solely on automated processing, including profiling.

Cases in Which We Share Personal Information Your Personal information may be passed onto a third party in the event of a transfer of ownership or assets, or a bankruptcy.

Our Security Precautions The Group and Aspers Online make every effort to ensure that your information is secure on our systems. Changing our Privacy Policy for Previously Gathered Information If at any point we decide to use your personal information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email or by post.

Data Subject Access Request Form. The ADR official will request all relevant evidence and documentation from all concerned parties and inform all parties of their right to withdraw at any time from the process. The ADR official will normally provide a draft report allowing reasonable time for comment from all parties.

This may include any statements made and opinions given by experts. The ADR official will consider any comments prior to completing the report. In accordance with consumer protections the customer is not legally bound to abide by any IPCA decision and therefore does not deny the consumer his or her UK statutory consumer protections.

The process for settlement of any gambling related dispute is as follows: If you are not satisfied with their decision, it should be raised with the Floor Manager, again, preferably at the time. If not satisfied with their decision, you should put your complaint in writing to the General Manager of the casino, at the casino address. If still not satisfied with the decision, you should put your complaint in writing to: Should all internal avenues have been exhausted and you are still not satisfied with the decision regarding your gambling complaint or dispute, you may refer the matter in writing or by email to the Independent Panel for Casino Arbitration IPCA at the following address: Therefore, if you have not taken the matter through the company internal disputes procedure, the IPCA will refer it back to you until the internal process has been fully exhausted.

The ADR entity may refuse an ADR request in accordance with the regulations as outlined in Grounds to Refuse to Deal with an Alternative Dispute Resolution section 2 e All parties agree to provide all documentation and evidence in relation to the dispute.

All parties agree to make themselves available to be interviewed by the ADR official. All parties have the right to withdraw at any time from the ADR process. Here is our basic data: Total number of employees: Tronc payments have been excluded as they are outside Aspers control How we measure the pay gap We are looking at the gender pay gap and various aspects of the gap in keeping with the reporting requirements.

The data that we are required to publish is: What we are doing to address the gender pay gap We are mindful of the gender pay gap and are looking at ways to address it through: Recruitment - We employ through a broad a range of routes as possible.

We will share the findings of this report with organisations who provide us with applications and encourage them to provide more female candidates for senior positions. This flexibility should appeal to women who might not be suited to more traditional working environments.

Learning and Development - We continue to develop a mixture of Learning and Development initiative with E-Learning at the forefront. A more flexible learning environment benefits everyone but is particularly helpful to women who as a group are more likely to have caring commitments outside of employment which may make more traditional classroom training more problematic.

We will continue to publicise success stories within the organisation so that other women have role models that they can identify with. Women who have been promoted and have a clear and progressive career path. Benefits - The Company has recently introduced an incentive programme which means that all staff have the opportunity to receive a bonus based on their personal performance. This flows down to the base of the organisation where women are over-represented in groups who were not eligible for a bonus before.

It is hoped that this improvement in benefits will increase length of service and shorter service is an inhibitor to promotion. Director Date of publication: Aspers World is open to all those aged 18 or over; photo ID required. The Electronic Roulette Championship is free to enter; no purchase necessary.

Cash alternatives to the prizes won will not be available. Aspers reserve the right to withdraw or amend this offer at any time in line with Licence Conditions and Codes of Practice "fair and open" provisions The Electronic Roulette Championship is not open to Aspers employees or those associated with Aspers employees.

Experiential prizes only will be awarded throughout The Electronic Roulette Championship. By taking part in The Electronic Roulette Championship, participants agree to take part in all publicity, including photoshoots for website, PR and social media purposes.

Any disputes must be raised immediately with a member of the management team. Any customer who is barred or excluded will not be permitted to win a prize under any circumstances. Daily tournaments run at 8pm between the above dates. Participants must register before the tournament starts at the Slots Desk.

All entries are subject to maximum entry restrictions point Places will be awarded on a first come first served basis and subject to availability. Aspers World members will be eligible to register one 1 hour before the tournaments start. Each round will consist of 10 ten Roulette Games.

Every participant will be awarded 10, points to play during the tournament, points have no cash value. Each of the daily tournaments has a maximum of ten rounds. In the event of a tie breaker, a coin will be flipped to determine the winner. The winner for each Daily Tournament will be announced directly after the conclusion of the last round.

Each participant can only take part in one round per tournament. There is no limit as to the number of invites a single participant can receive into the Local Final. No cash alternative available for those unable to take part in the experience won or Local Final. Participants must present an original copy of their Local Final invite, along with proof of ID, in order to register before the tournament begins.

Participants will be eligible to register one 1 hour before the tournaments start. Allocation into each round is on a first come, first-served basis. Those participants with multiple invites to the Local Final must play each invite in a different round.

Each round will consist of 20 twenty Roulette Games. Each participant will be awarded 20, points to play during the tournament, points have no cash value The participants with the 1st, 2nd and 3rd highest number of points accumulated during the tournament shall win the following prizes: The winner for each Local Final will be announced directly after the conclusion of the last round.

Only one prize of the highest value and an invite to the Grand Final can be awarded to one individual. Maximum of two 2 finalists per site receive direct entry into the Grand Final. To ensure full participation into the Grand Final, Aspers will provide return transport for each finalist plus 1 x guest over 18's only from Northampton, Milton Keyes and Newcastle to Aspers Casino Westfield Stratford City.

Shared overnight accommodation Sunday 25th November for 1 x night only - checking out Monday 26th November will be provided for all participants, excluding the Wild Card Playoff winner. All other costs incurred must be paid for by the finalists. No cash alternative available for those unable to take part in the experiences won, Wild Card Playoff or Grand Final. Participants must present an original copy of their Wild Card Playoff invite, along with proof of ID, in order to register before the tournament begins at 8pm.

Those participants with multiple invites to the Wild Card Playoff must play each invite in a different round. Each participant will be awarded 20, points to play during the tournament, points have no cash value The 1st prize of an entry into The Grand Final will be awarded to the player with the highest number of points scored in a single round, after all the rounds have taken place. The winner of the Wild Card Playoff will be announced directly after the conclusion of the last round. Only one prize of an invite to the Grand Final can be awarded.

No cash alternative available for those unable to take part in the Grand Final. Participants must present an original copy of their Grand Final invite and proof of ID in order to take part.

Seating positions for each round: All finalist names will be drawn at random for Round 1, each participant called can select their Seating position from the remaining spaces available. The same process will follow for the remaining 6 finalists taking part in Round 2, then for the 3 remaining finalist for the Final Round Round 1 will consist of 30 thirty Roulette Games.

Each participant will be awarded 30, points to play during Round 1, points have no cash value The participants with the 1st, 2nd, 3rd, 4th, 5th and 6th highest number of points accumulated will progress to Round 2. Points accumulated in Round 1 do not carry forward into Round 2. Round 2 will consist of 40 forty Roulette Games. Each participant will be awarded 40, points to play during Round 2, points have no cash value The participants with the 1st, 2nd and 3rd highest number of points accumulated will progress to the Final Round.

Points accumulated in Round 2 do not carry forward into the Final Round. The Final Round will consist of 50 fifty Roulette Games. Each participant will be awarded 50, points to play during the Final Round, points have no cash value The participants with the 1st, 2nd and 3rd highest number of points accumulated during the Final Round shall win the following prizes: The winners of the Grand Final prizes will be announced directly after the conclusion of the Final Round.

No cash alternative available for those unable to travel or take part in the experiences won. The hot seats period will begin at The prize period may be extended or reduced at management discretion in line with the Gambling Commissions Licence Conditions and Codes of Practice LCCP "fair and open provisions", customers will be notified of material changes to terms and conditions before they come into effect and can be by a notice being displayed. Aspers reserve the right to withdraw or amend this promotion at any time in line with the LCCP "fair and open provisions".

The promotion will feature on electronic roulette and slot terminals. Aspers World cardholders will be chosen using a third party random generator program. Chances of random selection are not increased or linked to time length of play or increased levels of gaming spend. In order to be selected Aspers World cardholders will need to place their card into a slot or electronic gaming terminal when playing and have placed a minimum of one bet. Hot seat players will be notified of their selection by a member of the management team.

Hot seat players can choose to take a spin on the wheel straight away or receive a gold token which can be used to redeem their spin at a later time. Gold tokens or playing passes hold no value. Gold tokens or playing passes must be played by In order to win a prize the player must play their voucher on the Super Wheel where any colour wins except white. If the player does land on white, this is deemed a losing spin and no prize will be awarded.

The player will win their prize if the Super Wheel lands on any other colour this includes: Winning players will receive an invitation letter to collect their prize at Aspers Casino Westfield Stratford city. Any prize voucher or winning letter is not redeemable for cash. There are no cash alternatives for prizes. Prizes will not be available for collection on the date of winning. Prizes can only be redeemed according to the dates and times notified in the prize winners letter.

Prize winners will be invited to collect their prize form the cash desk located on the main casino floor using their Aspers World Voyager, Gold or VIP card. Passenger cardholders and non-Aspers World cardholders cannot redeem diamond prize vouchers. Passenger and non Aspers World cardholders can show valid photographic identification and register for a Voyager card subject to Aspers World terms and conditions.

Any customer who is barred or excluded from the premises under any circumstance will not be allowed to claim a diamond Jewellery prize. Prize vouchers are not for resale. Any defaced or photocopied prize voucher or letter or similar will not be accepted. Aspers Stratford City Limited accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.

Voucher can be redeemed at the bar for one drink per person from the following options: Any purported transfer or sale of the voucher will render it void. Photocopies will not be accepted. Management reserve the right to withdraw or refuse the offer. Free Light Bite Voucher: Voucher can be redeemed at the bar for one snack item per person from the following options: One voucher per person only.

Available on Blackjack and Slots. Not available on electronic roulette. Offer only available on selected machines, please ask a slots host. Vouchers have no cash value and are non-redeemable. All vouchers will be retained by Aspers Casino Vouchers cannot be exchanged for any other service.

Vouchers cannot be used in conjunction with any other offer. Any disputes must be raised immediately with a member of staff. Only one voucher will be accepted per game. The voucher is a single bet for a single hand. In the event of a standoff, the voucher is good for the next hand. Blackjacks are treated as even money. Winning vouchers will be removed and replaced with cash chips to the value of the voucher, the voucher itself has no cash value.

Free Online Bet Voucher: Offers available to new online players residing in the UK only. One person per household. Bonus can be played on all non-progressive slots. Wagering must be met within 14 days and roulette and live casino gameplay does not contribute. Aspers may extend this promotion to any given week at our sole discretion. The weekly final prize pay-out will be in the form of tournament entries to a future Aspers Poker Main Event and must be used in that event. Use it or lose it - players cannot carry their original tournament token over to another event.

Any customer who is barred or excluded from the premises under any circumstance will not be allowed to enter the reg return final. Bingo - Terms and conditions: You must not split books The caller will select a number by operating a random number generator and the number is deemed called immediately the caller commences speaking. The number will be displayed on a screens. In the event of a discrepancy the number shown will prevail over the number called.

If the number called appears on the combination in play the customer should mark off that number but leave it suitably legible to be easily checked. The first customer who marks off all the numbers on the combination, line, 2 lines or full house, should call our before the next number is called to claim the prize.

You must be heard and stop the game before the next number is called. The winning card must contain the last number called. A host will check the winning ticket and the caller will confirm whether the claim is valid. If more than one customer claims the prize, the prize will be divided equally. If the prize is non-monetary, it will be carried forward to a separate game or subject to a play off or substituted by a cash or non-monetary alternative.

In the event of a mechanical malfunction or duplication or incorrect game tickets being issued resulting in multiple claims, all claimants will share the prize equally. Once the caller has declared the game closed and cleared the screen, no further claims will be accepted. Receive Aspers World Voyager birthday offer. Aspers World Gold Card Gold cardholders will be eligible for the following benefits: Receive Aspers World Gold birthday offer.

Discounted food and non-alcoholic beverage menu options — terms and conditions apply. VIP cardholders will be eligible for the following benefits: Complimentary food and non-alcoholic beverage menu options — terms and conditions apply. Invitations to exclusive VIP events and tailored experiences. Complimentary entry into VIP gaming tournaments. How to Use Your Card Once you have received your Aspers World card, simply insert the card into your gaming machine whilst you are playing or hand to your table games dealer and this will enable you to access instant prize rewards, receive details of all the latest offers, access to promotions and exclusive invites to special events.

Collect Freeplay Xtra Freeplay Xtra will automatically accrue every time you use your card and game on slots, electronic roulette or card games at any Aspers casino. Invited VIP and Gold cardholders will be entitled to one annual birthday offer in the month of their birthday subject to opting in for one or more marketing contact permissions using the Aspers World application form.

Marketing contact permissions include: Aspers accepts no responsibility for delays by the postal services or for any other circumstances outside of our control.

Any disputes must be raised immediately with a member of the Management team. The birthday offer must be redeemed by the named recipient. Gold cardholders are entitled to two starters, two mains, two sides and two desserts. Drinks are not included. VIP cardholders are entitled to four starters, four mains, four sides and four desserts. Included drinks being those within the Aspers World offering.

Invited Members must redeem their restaurant birthday offer between and including the first and last calendar day of their birthday month. Birthday offers are only valid in the casino restaurant for Sunday to Thursday only — please see casino restaurant opening hours available online.

Birthday offers not available for redemption on Fridays or Saturdays. Any customer who is barred or excluded from the premises under any circumstance will not be allowed to take up the birthday offer. Aspers World cardholders will be entitled to a maximum of one birthday prize wheel token in the calendar month of their birthday subject to opting in for one or more marketing contact permissions using the Aspers World application form.

Invited Members need to collect their birthday prize wheel token from the Loyalty Club desk. Invited Members can collect their birthday prize wheel token from Invited Members have until Prize Wheel terms and conditions apply. Valid for use on a straight up roulette bet only. One voucher to be played per spin only. Can only be redeemed with a valid Aspers World card.

Valid on date of issue only. There is no cash alternative for this offer. Vouchers are not for resale. Any defaced or photocopied prize voucher or similar will not be accepted. Any customer who is barred or excluded from the premises under any circumstance will not be allowed to take up the free bet offer. Welcome Back Two Free Beverages Valid for one use on select alcoholic and non-alcoholic beverage options which are: Maximum one beverage per voucher.

Can only be redeemed at Aspers bars, and cannot be used with valet or table service. Complimentary offers of alcohol are subject to responsible service of alcohol guidelines. Any customer who is barred or excluded from the premises under any circumstance will not be allowed to take up the complimentary drink offer.

The prize wheel promotional period will begin The prize wheel token can only be played once and can only be played on the Super Wheel gaming table. Players must place their prize wheel token inside the promotion bets box on the Super Wheel table layout. No prize tokens will be accepted once the Super Wheel has been spun.

Prize wheel tokens placed whilst the Super Wheel is in motion will be deemed void. The potential prize on offer will be based on where the wheel comes to rest.

All prizes on offer are clearly displayed at the Super Wheel gaming table and at the Loyalty Club desk. If the wheel clapper lands in between two segments, the previous segment to pass the clapper will be the final result. Prizes cannot be exchanged for the cash equivalent or for an alternative prize in any circumstances.

The prize wheel token and any winning Aspers food and beverage prize vouchers are not redeemable for cash. No change will be given on Aspers food and beverage vouchers. Prize tokens and Aspers food and beverage vouchers cannot be resold. Food and beverage prize vouchers: Responsible service of alcohol applies.

Any customer who is barred or excluded from the premises under any circumstance will not be allowed to claim a prize through the prize wheel. Prize redemption cut-off dates are clearly printed on winning prize vouchers. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees. Aspers Group Limited cannot accept responsibility for any damage, loss, injury or disappointment suffered as a result of accepting any prize.

The prize wheel token can only be played once. Players must present their prize wheel token to a member of staff at the prize wheel. All prizes on offer are clearly displayed at the Loyalty Club desk. Prize redemption cut-off dates are clearly printed on winning prize vouchers - see back of prize voucher for further details.

Aspers Northampton Limited cannot accept responsibility for any damage, loss, injury or disappointment suffered as a result of accepting any prize. Responsible Gambling The Aspers Group is committed to conducting its business with integrity and to adopting respectable and ethical standards, acting across its business interests with due care and diligence.

Damian Aspinall Chairman Managing your gambling We all take risks, and gambling is a style of risk taking that can be exciting and fun. Do you have a gambling problem? The following questions have been devised for gamblers to ask themselves Have you put at risk important or significant relationships, educational studies, a job or your career because of gambling?

Do you chase losses by continuing or quickly returning to gamble when on a losing streak? When you win do you have a strong desire to return and win more? Have you lied, stolen or borrowed to get money for gambling? Are you reluctant to spend gambling money on anything else?

Do you ever gamble for longer than you had planned? Do you ever use gambling to escape worry trouble, disappointment or frustration? Do you feel depressed or suicidal because of your gambling? Are you in debt because of your gambling? Speak to someone about this. Strategies for help - Talk about it Be honest, firstly with yourself and then with others. Talk about it with someone you trust; your family, a friend, a counsellor or call the GamCare Helpline.

Talk to your casino General Manager, they do understand. Their experience in the industry gives them an awareness of the issues involved. There are a number of options that the casino can implement to help you get the gambling dependency under control. The Manager will explain the scheme to you and the minimum 6- month period of exclusion. Consider setting financial limits by limiting the amount of money that can be withdrawn at the cash desk.

Regularly take a reality break; get up and walk away from the gaming activity. Most of all take responsibility for yourself. Speak to GamCare Freephone or online or through face-to-face counselling. Practical Steps Stop all gambling while breaking the habit.

Look for patterns in your behaviour. Use a calendar and mark each day you do not gamble, so you can see the progress you are making. Ask someone you trust to handle your money for an agreed amount of time e.

Reward yourself after a period free from gambling by spending some of the money you have saved on yourself? Remember take one day at a time. Overall be optimistic, you can overcome a gambling dependency. Some gamblers find it impossible to go back to gambling without losing control, whilst others at a later stage are able to return to controlled gambling.

Privacy Policy Introduction Aspers UK Holdings Ltd the Group is dedicated to protecting your personal information and informing you about how we use it. Data We Collect from You In order to run our business and to provide you with information about products or services that may be of interest to you, We may collect "personal information" i.

How we Use Personal Information We use your personal information to enable us to efficiently run our business and to contact you about products and services that may be of interest such as events and promotions.

Information Retention How long are we going to inform the customer we will keep their information We do under normal circumstances and if you have not requested otherwise, retain your Personal Information for a minimum of 2 years. Photo ID Proof of address 1. The Processing is no longer necessary in relation to purpose You withdraw consent You object to processing and there are no legitimate overriding grounds for ongoing processing The Processing is unlawful Your Personal data has to be erased to comply with legal obligation We may refuse a request if: Data Subjects have the right to appeal any decision made to the Information Commissioners Office.

You have the Rights in relation to automated decision making and profiling. You have the right not to be subject to a decision based solely on automated processing, including profiling.

Cases in Which We Share Personal Information Your Personal information may be passed onto a third party in the event of a transfer of ownership or assets, or a bankruptcy. Our Security Precautions The Group and Aspers Online make every effort to ensure that your information is secure on our systems. Changing our Privacy Policy for Previously Gathered Information If at any point we decide to use your personal information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email or by post.

Data Subject Access Request Form. The ADR official will request all relevant evidence and documentation from all concerned parties and inform all parties of their right to withdraw at any time from the process. The ADR official will normally provide a draft report allowing reasonable time for comment from all parties. This may include any statements made and opinions given by experts. The ADR official will consider any comments prior to completing the report.

In accordance with consumer protections the customer is not legally bound to abide by any IPCA decision and therefore does not deny the consumer his or her UK statutory consumer protections. The process for settlement of any gambling related dispute is as follows: If you are not satisfied with their decision, it should be raised with the Floor Manager, again, preferably at the time.

If not satisfied with their decision, you should put your complaint in writing to the General Manager of the casino, at the casino address. If still not satisfied with the decision, you should put your complaint in writing to: Should all internal avenues have been exhausted and you are still not satisfied with the decision regarding your gambling complaint or dispute, you may refer the matter in writing or by email to the Independent Panel for Casino Arbitration IPCA at the following address: Therefore, if you have not taken the matter through the company internal disputes procedure, the IPCA will refer it back to you until the internal process has been fully exhausted.

The ADR entity may refuse an ADR request in accordance with the regulations as outlined in Grounds to Refuse to Deal with an Alternative Dispute Resolution section 2 e All parties agree to provide all documentation and evidence in relation to the dispute.

All parties agree to make themselves available to be interviewed by the ADR official. All parties have the right to withdraw at any time from the ADR process. Aspers World is open to all those aged 18 or over; photo ID required. The Electronic Roulette Championship is free to enter; no purchase necessary. Cash alternatives to the prizes won will not be available.

Aspers reserve the right to withdraw or amend this offer at any time in line with Licence Conditions and Codes of Practice "fair and open" provisions The Electronic Roulette Championship is not open to Aspers employees or those associated with Aspers employees. Experiential prizes only will be awarded throughout The Electronic Roulette Championship. By taking part in The Electronic Roulette Championship, participants agree to take part in all publicity, including photoshoots for website, PR and social media purposes.

Any disputes must be raised immediately with a member of the management team. Any customer who is barred or excluded will not be permitted to win a prize under any circumstances. Daily tournaments run at 8pm between the above dates. Participants must register before the tournament starts at the Slots Desk. All entries are subject to maximum entry restrictions point Places will be awarded on a first come first served basis and subject to availability.

Aspers World members will be eligible to register one 1 hour before the tournaments start. Each round will consist of 10 ten Roulette Games. Every participant will be awarded 10, points to play during the tournament, points have no cash value.

Each of the daily tournaments has a maximum of ten rounds. In the event of a tie breaker, a coin will be flipped to determine the winner. The winner for each Daily Tournament will be announced directly after the conclusion of the last round. Each participant can only take part in one round per tournament. There is no limit as to the number of invites a single participant can receive into the Local Final. No cash alternative available for those unable to take part in the experience won or Local Final.

Participants must present an original copy of their Local Final invite, along with proof of ID, in order to register before the tournament begins. Participants will be eligible to register one 1 hour before the tournaments start. Allocation into each round is on a first come, first-served basis.

Those participants with multiple invites to the Local Final must play each invite in a different round. Each round will consist of 20 twenty Roulette Games. Each participant will be awarded 20, points to play during the tournament, points have no cash value The participants with the 1st, 2nd and 3rd highest number of points accumulated during the tournament shall win the following prizes: The winner for each Local Final will be announced directly after the conclusion of the last round.

Only one prize of the highest value and an invite to the Grand Final can be awarded to one individual. Maximum of two 2 finalists per site receive direct entry into the Grand Final. To ensure full participation into the Grand Final, Aspers will provide return transport for each finalist plus 1 x guest over 18's only from Northampton, Milton Keyes and Newcastle to Aspers Casino Westfield Stratford City.

Shared overnight accommodation Sunday 25th November for 1 x night only - checking out Monday 26th November will be provided for all participants, excluding the Wild Card Playoff winner.

All other costs incurred must be paid for by the finalists. No cash alternative available for those unable to take part in the experiences won, Wild Card Playoff or Grand Final. Participants must present an original copy of their Wild Card Playoff invite, along with proof of ID, in order to register before the tournament begins at 8pm.

Those participants with multiple invites to the Wild Card Playoff must play each invite in a different round. Each participant will be awarded 20, points to play during the tournament, points have no cash value The 1st prize of an entry into The Grand Final will be awarded to the player with the highest number of points scored in a single round, after all the rounds have taken place. The winner of the Wild Card Playoff will be announced directly after the conclusion of the last round.

Only one prize of an invite to the Grand Final can be awarded. No cash alternative available for those unable to take part in the Grand Final. Participants must present an original copy of their Grand Final invite and proof of ID in order to take part.

Seating positions for each round: All finalist names will be drawn at random for Round 1, each participant called can select their Seating position from the remaining spaces available. The same process will follow for the remaining 6 finalists taking part in Round 2, then for the 3 remaining finalist for the Final Round Round 1 will consist of 30 thirty Roulette Games. Each participant will be awarded 30, points to play during Round 1, points have no cash value The participants with the 1st, 2nd, 3rd, 4th, 5th and 6th highest number of points accumulated will progress to Round 2.

Points accumulated in Round 1 do not carry forward into Round 2. Round 2 will consist of 40 forty Roulette Games. Each participant will be awarded 40, points to play during Round 2, points have no cash value The participants with the 1st, 2nd and 3rd highest number of points accumulated will progress to the Final Round.

Points accumulated in Round 2 do not carry forward into the Final Round. The Final Round will consist of 50 fifty Roulette Games. Each participant will be awarded 50, points to play during the Final Round, points have no cash value The participants with the 1st, 2nd and 3rd highest number of points accumulated during the Final Round shall win the following prizes: The winners of the Grand Final prizes will be announced directly after the conclusion of the Final Round.

No cash alternative available for those unable to travel or take part in the experiences won. Steak meal includes an 8oz Rump Steak, tomato, mushrooms and chips. Not to be used in conjunction with any other offers or promotions. Management reserves the right to withdraw or alter this offer at any time. Any disputes must be raised immediately with a member of the Team.

Draws will take place at Prize Draw entries will be accepted into the Prize Draw Drum until Unless stated otherwise, the winners will be drawn at random from all correct entries received by Winner will be given 3 minutes from announcement to make themselves available to participate in the Roulette Wheel spin.

Winner will be given a ticket to play on the Roulette Wheel. Strictly one spin per person. Customer must place the ticket anywhere on the table layout prior to the Roulette Wheel being spun.

This prize cannot be transferred to another individual. There is no cash alternative to the set of Diamond jewellery. The sets of jewellery will be held at Cash Desk for safe keeping until the winner is ready to leave the Casino. Additional prize draw entries can be drawn from the Prize Draw Drum at the Managers discretion.

Aspers Casino accepts no responsibility for any: Damage, loss, injury or disappointment of any kind endured by any entrant entering the free prize draw. Not to be used in conjunction with any other promotion or offer. Not open to employees of Aspers Group Limited or anyone associated with the company or its employees.

The free prize draw entry tickets will be retained by Aspers once entered into the draw. Any disputes must be raised with a member of the management team. Management's decision is final. By participating members agree to take part in publicity. Prize winner's name will be posted on Aspers website www. Events may occur that render the free prize draw itself impossible due to reasons beyond the control of Aspers.

Aspers reserve the right to withdraw or amend this free prize draw at any time and without notice. Offer available Sunday to Thursday only. Minimum 2 people dining. Offer available on food only.

Does not include drinks. Poker Champ - Terms and Conditions 1. Open to Aspers World members only. Aspers Northampton is membership free and open to all those aged 18 or over. Photo ID required if you look under Not open to employees of Aspers Northampton, Aspers Group Limited or anyone associated with the company or its employees.

Re-entries, rebuys and addons are not included in the pass 6. As part of ranking: Live tournaments played at Aspers Northampton Tournaments with at least 10 runners Tournaments open to everyone Free roll and satellite tournaments are not part of the promotion If a player is suspended from Aspers Northampton for any reason they will automatically be removed from this promotion 7.

Aspers Northampton reserves the right to withdraw this offer at any time. The promoters reserve the right to amend or cancel this promotion at their discretion and without notice.

Monies accumulated will be held and distributed weekly for the 'high hand' promotion. Terms and Conditions of the High Hand promotion: Open to Aspers World members only and those aged 18 or over only. Aspers is membership free and open to all those aged 18 or over. All players must be members in order to take part in this promotion.

The promotions runs on a weekly basis. The weekly run starts with the first cash game on a Friday and finishes at the end of the last cash game on a Thursday. Four players minimum, players must use both hole cards to qualify. The hand does not need to go to showdown. Folded hands do not qualify. Suits are irrelevant so if you have a Jack high straight flush in Diamonds and another one in Clubs both players will chop the money.

A leader board that keeps track of who is currently winning on a weekly basis will be kept.